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术后索要头发 医生如何尊重患者信仰?

2017-10-08 郝兰兰 健康界 一个有点理想的记者微博

10月6日,@一个有点理想的记者 发微博称,“坐标浙江长兴县某人民医院神经外科,三天前,一个患者做了开颅手术。今天中午,家属向医生要患者的头发,说身体发肤受之父母......解释交涉了很久,暂时还不知道结果。”

10月6日,@一个有点理想的记者 发微博称,“坐标浙江长兴县某人民医院神经外科,三天前,一个患者做了开颅手术。今天中午,家属向医生要患者的头发,说身体发肤受之父母......解释交涉了很久,暂时还不知道结果。”


10月7日,@一个有点理想的记者再发微博,介绍事件后续处理结果。“ 当事医生今天表示,经过沟通,事情已经解决,家属表示理解。目前开颅手术的患者状况良好。”


就在这一事件被曝光半月之前,一则患者家属术后向医生索要衣物损坏赔偿的消息刷爆医疗圈。类似事件交叠出现的背后,折射出医疗机构及医务人员在为患者提供医疗服务过程中,还需面临诸多细节问题的现状。

众说:医生与患者 谁之过?

@一个有点理想的记者发布微博之后,网友的评论炸开锅。健康界梳理发现,大家评论的方向主要集中在两个方面。

部分网友认为患者无理取闹,医生为患者提供医疗服务过程中,诸如剪坏衣物、剃掉头发等“小事”无可避免。甚至有网友发表了“留头不留发,留发不留头”的调侃性内容。

@不想瘦就多吃竹子炖猪肉:人家为什么3天后要?就是明知你拿不出才要的,真想要当时就在手术室门外等着了~

另有部分网友认为,医生应该注重医疗服务质量,在为患者做手术之前,医生应该考虑患者是否有宗教信仰等细节,提前与患者做好术前沟通。

借鉴:医院如何尊重患者信仰?

为了能够为患者更优质的医疗服务,各医疗机构多方发力。而如何在提供医疗服务过程中尊重患者信仰,北京大学首钢医院专门出台了规章制度。

例如,该院通过医院网站、公共授课等形式进行宣传。临床科室每年至少组织一次全员性的培训,重点了解饮食和生活习惯方面的禁忌。

此外,该院针对如何尊重患者信仰的其他举措,同样值得学习。首钢医院规定,医生在病史询问过程中确认患者信仰后,应主动了解其在生活和饮食方面的禁忌,询问患者的需求,并在病历中做好相应记录。

诊疗过程中,相关医务人员应做好交接工作,并通过各种途径进一步了解该患者习惯。食堂应向患者提供适宜的饮食。

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  2. [GetPortalCommentsPageByObjectIdResponse(id=1468594, encodeId=3bf71468594a1, content=<a href='/topic/show?id=7f7f443337a' target=_blank style='color:#2F92EE;'>#头发#</a>, beContent=null, objectType=article, channel=null, level=null, likeNumber=107, replyNumber=0, topicName=null, topicId=null, topicList=[TopicDto(id=44333, encryptionId=7f7f443337a, topicName=头发)], attachment=null, authenticateStatus=null, createdAvatar=, createdBy=a12645, createdName=智智灵药, createdTime=Tue Oct 10 13:18:00 CST 2017, time=2017-10-10, status=1, ipAttribution=), GetPortalCommentsPageByObjectIdResponse(id=251500, encodeId=f2af251500c4, content=学习了新知识, beContent=null, objectType=article, channel=null, level=null, likeNumber=104, replyNumber=0, topicName=null, topicId=null, topicList=[], attachment=null, authenticateStatus=null, createdAvatar=https://img.medsci.cn/20201006/4db877c2887649beb09cb5effd0b38c7/916f66edd48a4e77b20ebc3e14b6e45c.jpg, createdBy=141e1980133, createdName=Y—xianghai, createdTime=Mon Oct 09 10:23:50 CST 2017, time=2017-10-09, status=1, ipAttribution=), GetPortalCommentsPageByObjectIdResponse(id=251486, encodeId=653c2514861b, content=学习了很有用, beContent=null, objectType=article, channel=null, level=null, likeNumber=149, replyNumber=0, topicName=null, topicId=null, topicList=[], attachment=null, authenticateStatus=null, createdAvatar=https://wx.qlogo.cn/mmopen/oLAjfB7s1ib3IzoRn621JdKCFUI4XvNELcibocrAVU6aUzEVDSaf3rYH08PUYUiagGqxAEhj8g9WqqNvD1CupIpCrmnR2OrqHZh/0, createdBy=7f181365728, createdName=飛歌, createdTime=Mon Oct 09 09:11:09 CST 2017, time=2017-10-09, status=1, ipAttribution=), GetPortalCommentsPageByObjectIdResponse(id=251440, encodeId=d3482514400a, content=东郭先生与狼.建议所有医务人员不要再做东郭先生, beContent=null, objectType=article, channel=null, level=null, likeNumber=137, replyNumber=0, topicName=null, topicId=null, topicList=[], attachment=null, authenticateStatus=null, createdAvatar=https://cdnapi.center.medsci.cn/medsci/head/2017/08/29/bbc5cc0eed9b8d17623d2fd49dbdf19a.jpg, createdBy=79522135794, createdName=yjs木玉, createdTime=Mon Oct 09 06:03:15 CST 2017, time=2017-10-09, status=1, ipAttribution=), GetPortalCommentsPageByObjectIdResponse(id=251414, encodeId=57fc25141452, content=有意思的事情, beContent=null, objectType=article, channel=null, level=null, likeNumber=182, replyNumber=0, topicName=null, topicId=null, topicList=[], attachment=null, authenticateStatus=null, createdAvatar=https://wx.qlogo.cn/mmopen/NUyjXTCJjo7cJ6ejWUr2nIia8qOvAKNdLHr32Df6G8iaoaOx6pHaoiacwp26DaslxZHCGbibZhhCGven4rvmWP60GahtzgFjgCjR/0, createdBy=6b111703011, createdName=有备才能无患, createdTime=Sun Oct 08 23:23:26 CST 2017, time=2017-10-08, status=1, ipAttribution=)]
    2017-10-09 Y—xianghai

    学习了新知识

    0

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    2017-10-09 飛歌

    学习了很有用

    0

  4. [GetPortalCommentsPageByObjectIdResponse(id=1468594, encodeId=3bf71468594a1, content=<a href='/topic/show?id=7f7f443337a' target=_blank style='color:#2F92EE;'>#头发#</a>, beContent=null, objectType=article, channel=null, level=null, likeNumber=107, replyNumber=0, topicName=null, topicId=null, topicList=[TopicDto(id=44333, encryptionId=7f7f443337a, topicName=头发)], attachment=null, authenticateStatus=null, createdAvatar=, createdBy=a12645, createdName=智智灵药, createdTime=Tue Oct 10 13:18:00 CST 2017, time=2017-10-10, status=1, ipAttribution=), GetPortalCommentsPageByObjectIdResponse(id=251500, encodeId=f2af251500c4, content=学习了新知识, beContent=null, objectType=article, channel=null, level=null, likeNumber=104, replyNumber=0, topicName=null, topicId=null, topicList=[], attachment=null, authenticateStatus=null, createdAvatar=https://img.medsci.cn/20201006/4db877c2887649beb09cb5effd0b38c7/916f66edd48a4e77b20ebc3e14b6e45c.jpg, createdBy=141e1980133, createdName=Y—xianghai, createdTime=Mon Oct 09 10:23:50 CST 2017, time=2017-10-09, status=1, ipAttribution=), GetPortalCommentsPageByObjectIdResponse(id=251486, encodeId=653c2514861b, content=学习了很有用, beContent=null, objectType=article, channel=null, level=null, likeNumber=149, replyNumber=0, topicName=null, topicId=null, topicList=[], attachment=null, authenticateStatus=null, createdAvatar=https://wx.qlogo.cn/mmopen/oLAjfB7s1ib3IzoRn621JdKCFUI4XvNELcibocrAVU6aUzEVDSaf3rYH08PUYUiagGqxAEhj8g9WqqNvD1CupIpCrmnR2OrqHZh/0, createdBy=7f181365728, createdName=飛歌, createdTime=Mon Oct 09 09:11:09 CST 2017, time=2017-10-09, status=1, ipAttribution=), GetPortalCommentsPageByObjectIdResponse(id=251440, encodeId=d3482514400a, content=东郭先生与狼.建议所有医务人员不要再做东郭先生, beContent=null, objectType=article, channel=null, level=null, likeNumber=137, replyNumber=0, topicName=null, topicId=null, topicList=[], attachment=null, authenticateStatus=null, createdAvatar=https://cdnapi.center.medsci.cn/medsci/head/2017/08/29/bbc5cc0eed9b8d17623d2fd49dbdf19a.jpg, createdBy=79522135794, createdName=yjs木玉, createdTime=Mon Oct 09 06:03:15 CST 2017, time=2017-10-09, status=1, ipAttribution=), GetPortalCommentsPageByObjectIdResponse(id=251414, encodeId=57fc25141452, content=有意思的事情, beContent=null, objectType=article, channel=null, level=null, likeNumber=182, replyNumber=0, topicName=null, topicId=null, topicList=[], attachment=null, authenticateStatus=null, createdAvatar=https://wx.qlogo.cn/mmopen/NUyjXTCJjo7cJ6ejWUr2nIia8qOvAKNdLHr32Df6G8iaoaOx6pHaoiacwp26DaslxZHCGbibZhhCGven4rvmWP60GahtzgFjgCjR/0, createdBy=6b111703011, createdName=有备才能无患, createdTime=Sun Oct 08 23:23:26 CST 2017, time=2017-10-08, status=1, ipAttribution=)]
    2017-10-09 yjs木玉

    东郭先生与狼.建议所有医务人员不要再做东郭先生

    0

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    2017-10-08 有备才能无患

    有意思的事情

    0

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