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异地就医缺“奇葩证明”跑六趟未能报销 国务院督查组:立即整改

2018-08-26 佚名 央视新闻

国务院第二十四督查组抵达贵州后,接到群众反映,一位参保地在贵州安顺市普定县、但常住地在贵阳市的患者,在医院住院治疗后没能直接结算,拿材料回参保地报销,结果因医保经办机构要求提供奇葩证明,前后跑了6次,至今仍然未能报销。

国务院第二十四督查组抵达贵州后,接到群众反映,一位参保地在贵州安顺市普定县、但常住地在贵阳市的患者,在医院住院治疗后没能直接结算,拿材料回参保地报销,结果因医保经办机构要求提供奇葩证明,前后跑了6次,至今仍然未能报销。

针对这起政策不落实、群众报销难的典型事件,督察组督促地方政府立即整改。

督查人员在核查中了解到,今年5月30日到6月3日,李先生的妻子张女士在贵阳市妇幼保健院因生育孩子住院,花了8300多元。出院以后,他们便拿着医院收费单据、出院小结等到张女士的参保地普定县白岩镇去报销。

第一次的时候,负责医保经办的乡镇卫生院工作人员告诉他们,需要先办一张新农合的存折。办好存折后,第二次去又说缺一张张女士的证件照。照片弄好后,第三次去因为前两次办事的工作人员不在,值班的工作人员说她不管这事,没有接收材料。第四次去虽然材料被接收了,但又告知他们缺一个就医医院是医保定点的证明。不过这个证明没开着,又去了第五次。这一次,又新增要求开一个就医医院是三甲医院的证明。

患者丈夫李先生:还是说差证明,什么等级证明,什么三甲医院、市定点医院这些证明。他说是上级紧急通知,我说为什么第一次、第二次来你不说需要这些等级证明。他说上级通知的,我们也没办法。

国务院第二十四督查组副组长张相国:他让你开医院的三甲等级证明,但医院的等级证明不是在国家目录里面应该有的吗

患者丈夫李先生:对啊。我就说这个能查得到的,这(系统)上面能显示出来,你就直接回答应我就行了,别叫我出这样证明,那样干什么,他说反正我们上级突然紧急通知,要这个证明才能办。

夫妇俩告诉督查人员,就是这两个证明,可让他们犯了难。因为贵阳市妇幼保健院本来就是医保定点的三级甲等医院,所以不同意开这两个证明。最后又去医保机构问了一次,没有这两个证明就报不了。就这样,从6月25日到8月25日,李先生跑了一趟,李先生爱人跑了两趟,李先生爱人的妹妹跑了三趟,前后三个人跑了共6趟,两个月过去了竟然也没能报销。

国务院第二十四督查组副组长张相国:这是一起由于政策不落实,让群众报销难、反复跑路垫资的典型问题。一个是相关的地方没有严格落实异地直接结算的政策。第二个在患者拿回去报销的过程中,没有履行一次性告知的义务,让患者前后跑了六趟,每次都有不同的要求。第三个是让患者提供本应该由医保经办机构自身核实的证明材料,比如他要求患者提供医院的等级证明,结果造成一方面经办机构要求患者必须提供这样的证明,医院又确实无法给他开出这样的证明。

接下来,国务院督查组将督促地方政府就这一问题立即进行整改,严格落实异地就医直接结算政策,优化服务流程,改进工作作风,真正减轻群众负担。

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    2018-08-28 3631175
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    2018-08-27 huangshang9812

    哈哈哈,学习了

    0

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年内,四川省167家三级医院将全部接入国家异地就医结算系统,同时将承担异地就医任务重的其他医院也予以纳入,并逐步扩大门诊特殊疾病异地联网结算医院范围。

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